1. Information We Collect

We collect information from you to provide better services and enhance your shopping experience. The types of information we collect include:

a. Personal Information

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information (e.g., credit/debit card details, PayPal information)

• Account login credentials (if you create an account)

b. Non-Personal Information

• IP address

• Browser type and version

• Device information (e.g., device type, operating system)

• Website usage data (e.g., pages visited, time spent on the site)

• Cookies and tracking technologies

c. Order Information

When you make a purchase, we collect:

• Items purchased

• Purchase date and transaction details

• Order fulfillment status

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process orders: Fulfill purchases, process payments, and deliver products.

• To communicate with you: Provide order confirmations, updates, and customer support.

• To improve our website and services: Analyze website traffic and customer behavior.

• To personalize your experience: Recommend products and display content tailored to your interests.

• For marketing purposes: Send you promotions, updates, and newsletters (only with your consent).

• To comply with legal obligations: Prevent fraud and maintain compliance with applicable laws and regulations.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We share information with third-party vendors who help us operate our store, such as payment processors, shipping companies, and marketing services.

• Legal Compliance: If required by law, we may disclose information to comply with legal obligations, court orders, or government regulations.

• Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to a successor entity.

4. Payment Security

We use third-party payment processors (e.g., PayPal, Stripe) to handle transactions. Your payment information is encrypted and securely processed. We do not store or have access to your full payment details.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and improve our website. Cookies allow us to:

• Remember your preferences

• Track website usage

• Offer targeted advertisements

You can manage cookie preferences through your browser settings.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.

• Correction: Request corrections to inaccurate or incomplete information.

• Deletion: Request deletion of your personal information (subject to legal requirements).

• Opt-Out: Unsubscribe from marketing emails by clicking the "Unsubscribe" link or contacting us directly.

To exercise any of these rights, please contact us at jedsthreadsny@gmail.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any information.

9. Security Measures

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

JED's Threads
Email: jedsthreadsny@gmail.com
Phone: (845) 728-2818

Thank you for trusting JED's Threads!